Frequently Asked Questions
We tried to answer questions that are frequently asked by our customers. If you still have any question that is not being answered here then please don’t hesitate to contact VaultsPay Support.
What is VAT charge?
A value-added tax, known in some countries as a goods and services tax, is a type of tax that is assessed incrementally. It is levied on the price of a product or service at each stage of production, distribution, or sale to the end consumer. The rate of VAT is 5 per cent in UAE.
What are payment modes?
Payment modes are different ways to perform a transaction. Each payment mode has its unique set of properties. Payment mode specifies card type, payment processing technology, currency, and service charges.
How many payment modes can I use?
There are many payment modes available at VaultsPay to perform a transaction. Your acquired payment mode(s) will depend upon the business contract you have made with VaultsPay. To provide flexibility, VaultsPay offers customised payment modes to suit your business needs.
Why I am not getting AccessToken?
If IP restriction mode is activated for your account then you can only request AccessToken from resistered IP addresses. If you want to whitelist another IP then please contact VaultsPay suppport with valid credentials.